Items below value of £50 will be sent by Royal Mail 1st class postal / parcel service. All items of value over £50 will be sent by Royal Mail Special Delivery, or by a bespoke art delivery service, dependent on the item. Postage and packaging costs will be displayed with the item selected, or at checkout. Shipping will only take place on weekdays and not on the weekends, unless a specific request is made.

We take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away. Please visit our Refunds section for full details.

Please contact us with any questions, information or request for additional details by emailing info@heebiejeebie.co.uk, where we aim to reply back within 48 hours.